About Work Profiling ™

Most organizations face a historical challenge as increasing number of senior employees edge closer to retirement. The loss of experienced personnel combined with the influx of young employees results in unprecedented knowledge retention issues that threaten productivity, growth, and innovation.

Some organizations try to take action, but their HR processes - mentoring, job shadowing, exit interviews - are not the right tools for the task. To survive and prosper, organizations must learn to preserve valuable knowledge and intellectual resources. Work Profiling replaces and goes beyond traditional tools to capture essential information about a job along with its linkages to information resources, tools or equipment, key projects, and much more.

Work Profiling is the solution for drawing out complex information and organizing that information into an actionable format. Organizations save huge amounts of resources because they don't have to reinvent the wheel. Vital know-how is preserved. Job transitions are less painful. The learning curve is shortened.

Benefits

We help companies run more smoothly, confidently, and profitably by ensuring that supervisors and employees are able to engage in meaningful and constructive dialogues around work and work performance--with the added bonus that management gains a clearer view of how work is getting done.

Reduces onboarding and ramp-up time:
New people in a job can be become immediately productive because they know what to do, know the other people involved and know where to look to find tools and information resources.

Diminishes loss of productivity among supervisor and teammates:
In most organizations, an enormous amount of time is extended to help the new person learn their job and become productive. As such, the productivity of the entire team drops. Work Profiling helps diminish or eliminate this loss of productivity.

Institutionalizes “results” orientation:
Work Profiling focuses on results and the actions and enablers for producing those results. This is dramatically different from traditional descriptions of work that focus on tasks without the necessary contexts and relationships. Focus on results produces results. Focus on tasks produces activity, but not necessarily results.

Enhances job descriptions:
Organizations spend a great deal of time and money on job descriptions. The process is laborious and the results are typically one-dimensional and do little to help the incumbent accomplish the work. Work Profiling provides a robust and dynamic “map” of the job that is actionable and is immediately put to use.

Is more likely to be kept up-to-date by the incumbent:
Because the Work Profile provides much more dynamic and usable information than a traditional job description, incumbents are more likely to keep it up to date. This diminishes the HR responsibility and improves the accuracy and usability of the tool.

Enhances performance reviews:
Work Profiling makes explicit the details of what is expected of the person and what they will be measured on. This provides helpful information for use in Performance Reviews.

Enhances succession planning:
Work Profiles provide a clear and accurate picture of what the person does in the job and the skills, knowledge, experience and abilities that are relevant. This becomes an invaluable tool for hiring, for succession planning and other forms of turnover (attrition) planning.

Provides more flexibility in hiring:
Because so much of the facts of the job are captured in a Work Profile and ramp-up time is reduced, organizations have more flexibility in who they hire and when they hire.

Provides “memory”:
Work Profiling serves to capture organizational memory – what the organization knows and does.

Delivers a “big picture”:
Work Profiling provides a big picture view of work and shows relationships to other people and other work within the organization. This provides great purpose and meaning which ultimately makes for happier and more productive workers.

Is scalable and economically feasible:
With Work Profiling, the focus is broad, moving across the full spectrum of work in a job. This compliments Knowledge Harvesting which delves deep into specific areas of expertise. This broad approach helps make Work Profiling easier for organizations to get their arms around and deliver across larger populations.

The time and expertise requirements for Work Profiling are significantly less than those for in-depth Knowledge Harvesting. Therefore Work Profiling offers a scalable and economically feasible solution for organizations seeking to capture knowledge.

Jumpstarts Knowledge Harvesting:
Work Profiling provides a good base for in-depth Knowledge Harvesting. Work Profiling gathers the breath of information on a job, then Knowledge Harvesting digs deep into specific, hidden aspects of expertise.